Business Continuity Solutions: System Integration Services

Messaging across devices

 

ICON provides professional development services to create applications and integration that combine a customer’s existing infrastructure with their ICON service. Integrate your subsystems to work with our security and environmental monitoring, hosted communications and productivity applications. Highlights include:

  • Incoming call screen pop with database lookup.
  • Click to dial applications.
  • Custom IVR scripts.
  • Integration of subsystems such as Fire Suppression and Access with ICON’s communications and alerting services.

 

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