Hardware Platform

OpenTouch Call Control Server

OpenTouch is a virtualized, server-based platform that scales to 1500 users and 3000 devices per virtual machine. The OpenTouch server can be deployed in a hosted environment, on-site or also in combination.


  • Server based
  • Virtualized – VMWare
  • Audio / Video / Messaging
  • Unified Communications Collaboration
  • Multi-protocol end point support
  • Maintenance / Admin / Diagnostics.



OpenTouch Enterprise Cloud can be deployed as a 100% hosted solution or as a hybrid solution incorporating cloud-based and customer-based equipment. The Alcatel-Lucent “RM” Remote Modules are deployed when gateways are required on site for use as,

  • Local gateway for digital and analog phones
  • Local trunk connection
  • Redundant backup
  • Hybrid and multiple-location deployments.