Plans By User Type

ICON Cloud Solutions provides several options to enable complete, carrier-class business phone service from the cloud that supports the industry’s most advanced collaboration, multi-media, multi-device and multi-location features. Powered by Alcatel-Lucent Enterprise’s award winning technology, ICON Cloud offers the ultimate flexibility in a hosted communications solution.

This page provides a side-by-side comparison of the different user types.

 

Service Plan Multimedia User Office Plus User Office User Mobility Plus User Mobility User
Starting at $32.95 per user/per month $21.95 per user/per month $17.75 per user/per month $16.50 per user/per month $12.50 per user/per month
Summary Voice, UC, video, mobility Voice, UC, mobility Voice and UC Mobility and UC Mobile phone
Device Types Supported
     IP Desk Phone Choice Choice Choice Not Available Not Available
     Digital Desk Phone Not Available Choice Choice Not Available Not Available
     SIP Phone Option Option Option Not Available Not Available
     iPad Application Standard Not Available Option Not Available Not Available
     Android Phone Application Standard Standard Option Standard Option
     iPhone Application Standard Standard Not Available Standard Option
    Cell phone (any number) Standard Standard Option Standard Standard
    Multi-Device Routing Profile Standard Standard Option Not Available Not Available
Management (User-Based)
     Routing Profile Standard Standard Standard Standard Option
     Presence Status Update Standard Standard Standard Standard Option
     Message Management Standard Standard Standard Standard Option
Calling Plan
     Standard Toll-Free Minutes 500 500 500 250 250
Telephony Features
     Call Routing Rules Standard Standard Standard Standard Not Available
     Call Forward Standard Standard Standard Standard Not Available
     Call Transfer Standard Standard Standard Standard Not Available
     Call Log Standard Standard Standard Standard Not Available
     Call Screening Standard Standard Standard Standard Not Available
     Multiple line Standard Standard Standard Standard Not Available
     Conference (3-party) Standard Standard Standard Standard Not Available
     Call Park Standard Standard Standard Not Available Not Available
     Paging Standard Standard Standard Not Available Not Available
     Dial-by-Name Directory Standard Standard Standard Standard Not Available
     Call Pickup Not Available Standard Standard Not Available Not Available
     Group Ringing (Member of Group) Not Available Standard Standard Option Option
Mobility
      External Number Standard Standard Option Standard Standard
      iPad  Tablet App Standard Not Available Not Available Not Available Not Available
      iPhone App Standard Standard Option Standard Not Available
      Android App Standard Standard Option Standard Not Available
      Windows Softphone Standard Option Option Not Available Not Available
Automated Attendant Features
      Call Routing Rules Standard Standard Standard Standard Standard
Unified Communications Features
     Multimedia Calling Standard Not Available Not Available Not Available Not Available
     Instant Messaging Standard Option Option Not Available Not Available
     Presence Standard Standard Standard Standard Not Available
     Rapid Session Shift Standard Not Available Not Available Not Available Not Available
     Contact List Standard Standard Standard Standard Not Available
Voice Messaging
     Voice Mailbox Standard Standard Standard Standard Not Available
     Visual Voicemail Standard Standard Standard Standard Not Available
     Voicemail forward to Email Standard Standard Standard Standard Not Available
     New Message Waiting Indication Standard Standard Standard Standard Not Available
Video Features
     Point-to-point video calling Standard Not Available Not Available Not Available Not Available
     Multi-party video Standard Not Available Not Available Not Available Not Available
Collaboration
     Document Sharing Standard Option Option Option Not Available

Important: Feature availability depends on basic or specific software licenses in addition to basic system hardware and resources. This page lists the features available based on the selected service level but does not provide detailed licensing information, restrictions and limitations.