IP Desktop Softphone

IP Desktop Softphone Interfaces

Alcatel-Lucent IP Desktop Softphone is a multimedia, fully-integrated telephony application providing voice communications. Installed on a user’s desktop (PC or MAC), tablet (Apple iPad or Android) or smartphone (Apple iPhone and Android), it emulates a Alcatel-Lucent 8068 Premium DeskPhone. The IP Desktop Softphone can become the telephony choice for remote and on-site workers, especially when desktop connection is the preferred communication mode. This fully-integrated telephony solution provides desktop users with a quicker and more user-friendly access to telephone facilities, and thus helps businesses optimize their employee’s productivity.

The IP Desktop Softphone for iPad and iPhone is available on the Apple Store!

  • VoIP protocol provides voice communications on the computer
  • Available anywhere the user is able to connect to the company’s IP network via a VPN (in WiFi or 3G mode for iPad and iPhone)
  • The IP Desktop Softphone can run in Business mode or Contact Center agent mode
  • User interface can be personalized
  • Identical layout and keys as the Alcatel-Lucent IP Touch phone sets
  • Up to 15 different ring tones
  • Multi-language
  • Telephony is supported on any CTI environment (ex: Genesys Interaction Workspace, Desktop Application, TSAPI or specific CTI toolbars)
  • G.711, G.723.1, and G.729 codecs are supported (Windows, iPad and iPhone)
  • ToS supported (Windows and Apple MAC)