Messaging

Manage Messages Across Devices

Access and respond to your messages from the devices you depend on — desk phone, smart phone, PC and tablet.

Messaging Handoffs

 

Messaging from Desk Phones

ICON Cloud users can navigate the voice messaging system using the interactive display.

 

 VisualVoiceMail-MessagingPage2
  • Message waiting indication is provided on ICON Cloud phones.
  • Use the interactive display to drill down and see more information about the call.
  • Return the call with a press of a button
  • Start an IM or text mail chat using the optional QWERTY keyboard.

 

Messaging from Mobile Phones

ICON Cloud  provides message access from your Apple iPhone, Android phone and Windows Mobile phone.

myIC-gmail-cropped2 Receive voice messages as wav file attachments accessible from your smartphone mail app such as Google Gmail. Use your smartphone app to respond as you would with any other message:

  • Reply
  • Forward
  • Callback

 

 whitespace
 MyICMobile-VisualVMAndroid For more advanced messaging, the OTC application for PC, tablet, Mobile Phone provides visual voice mail with callback capability.

  • Receive new message notification
  • Single press to play messages
  • Easily return calls or respond by IM or SMS

 

 

Messaging from Email

Voice messages are forwarded to email where they can be listened to, forwarded and archived from an email client or browser.

2.1.1 Messaging - VM in Email

Mass Notification and Alerting

Send messages to large groups or alert messages to staff and first responders with ICON Signals.

Signals-Sign-png-2

 

 

OpenTouch UC Brochure
LEARN MORE
Enhanced UC Whitepaper
LEARN MORE
Mobile UC Demo
LEARN MORE