Hosted Communications Features

ICON Cloud is the most flexible, feature-rich hosted voice service available. Designed with the architectural flexibility to deploy as a fully hosted service, as a traditional customer-premises system or any combination in between, ICON Cloud also provides hundreds of voice features that address even the most stringent and unique use case requirements. Listed below is a small sample of available ICON Cloud features.

Attendant Features

Conversation Features

System Features

Multiple-Site Network Features

Management Features

Voice Messaging Features

Video Compatibility

Fax Service Features

Microsoft Outlook Integration

Microsoft Lync Integration






Important: Feature availability in ICON Cloud depends on basic or specific software licenses in addition to basic system hardware and resources. This page lists the available features but does not provide detailed licensing information, restrictions and limitations.