Microsoft Lync Integration

OpenTouch Enterprise Cloud is the most flexible, feature-rich hosted voice service available. Designed with the architectural flexibility to deploy as a fully hosted service, as a traditional customer-premises system or any combination in between,  with hundreds of features that address even the most stringent and unique use case requirements.

My Instant Communicator for Microsoft Lync 2010
Client/Client integration**
Integrated softphone (high quality audio with G.722.2 wide band codec)
Deskphone control
Display the phone presence of the contact you want to call
Drag and call
Direct dial
Primary device management
Call session management
Call control
Call forwarding
Call history
Visual voicemail
Single sign in
User settings
Audio conferencing, Video conferencing, Content sharing, Conference scheduling

**=OpenTouch Telephony Plus (Connection) or OpenTouch Connection User Only.

Important: Feature availability in OpenTouch Enterprise Cloud depends on basic or specific software licenses in addition to basic system hardware and resources. This page lists the features available in OpenTouch Enterprise Cloud but does not provide detailed licensing information, restrictions and limitations. 

OpenTouch Interactive Demo
Whitepaper: Transformation