Social Media Integration

MyIC Social 1

Reach more customers in more places than ever before with ICON’s MyIC Social Application

The MyIC Social application for ICON Cloud connects your hosted communications service with many of of the most popular social networks including, Facebook, Yahoo! and Skype, via a Microsoft Outlook plugin. With MyIC Social you can,

  • Use news feeds, alerts and email updates allow you to instantly share discount codes, promotions and new product launches with customers.
  • Use social media networks to initiate calls to contacts.
  • See the social media presence of your contacts and colleagues along side their telephony presence in a federated user directory (corporate, PBX, local, hosted)

Feature Overview

MyIC Social integrates social media with your:

MyIC Social 2

  • Email
  • IM
  • Voice
  • Video
  • SMS
  • Fax
  • Presence

Share content directly with customers and partners on their social network of choice with MyIC Social